PRODUCT
What are false eyelashes, and how are they different from natural lashes?
Picture false eyelashes as your instant glam squad – they're these fantastic add-ons that elevate your natural lashes to superstar status! Unlike your everyday lashes, these come in a variety of styles, letting you dial up the drama or keep it low-key, whatever catches your eye It's like having a little lash wardrobe for every mood and occasion. So, in a nutshell, false lashes are your go-to for that personalized, picture-perfect gaze!"
Can I reuse false eyelashes, and if so, how many times?
Absolutely! Think of our false eyelashes as your beauty bestie—they're up for the glam adventure at least 10 times over! (if treated kindly!)
How do I apply false eyelashes for the most natural look?
Time-saving glam? Yes, please! Our Stickit lash glue ensures easy application for a fabulous look in no time. Apply an even coat using the brush tip applicator to the lash band. The crucial part? Let the glue get tacky. Now, with our Flashly tweezers or lash applicator, place the lash at the center of your lid, just above your lashes. Once it's secure in the middle, adjust the inner and outer corners into place. Finish by gently pinching the false lash and your natural lashes together for a seamless blend. Enjoy a comfy, all-day wear!"
Are your false eyelashes made from cruelty-free materials?
Absolutely! Our false eyelashes are made with love and respect for all beings.
Do you offer custom-made false eyelashes for individuals with unique preferences or specific requirements?
Currently, we're not offering individually customized lashes. However. be sure to explore our Stackedit lash collection—it's designed for you to craft and customize your ideal lash look!
GENERAL
How do I track my order?
Once an order is placed, you will get Order Confirmation to your email address (If you do not see a confirmation within 30 minutes, please check your SPAM folder). Additionally, you will receive another email with your Carrier name and tracking number
I have not received my order confirmation email, where is it?
If you do not see a confirmation email within 30 minutes, please check your SPAM folder
How do I cancel an order?
If you want to cancel your order, please email us as soon as possible at support@flashly.com and we may be able to cancel your order depending on the time and date it was placed.
How do I make changes to my order?
Unfortunately, you are not able to modify any orders. Please email us as soon as possible at support@flashly.com . We may be able to change your order depending on the time and date it was placed.
How do I contact customer service?
Please email support@flashly.com
SHIPPING & RETURNS
Do you offer exchanges and returns?
Flashly Beauty is committed to ensuring your safety and satisfaction. To maintain these high standards, ALL SALES ARE FINAL. Due to the nature of our product we do not offer refunds or exchanges.
When will my order be shipped?
Please allow 1 business day (excluding weekends) processing time for your order to be shipped.
How long will it take for my order to ship?
Expedited Shipping: 1-3 days. Standard Shipping: 2-7 days. Depends on where you live in the country
How are refused or returned packages handled?
Flashly will charge a 25% restocking and handling fee
What happens if my order has incorrect shipping information?
Please email support@flashly.com